Terms and Conditions

TERMS AND CONDITIONS


ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using https://rajivtalreja.co.in/ website or mobile application “QL ONE APP” (collectively referred to as “The Platform”) or any associated services provided by Quantum Leap Learning Solutions Private Limited (“The Company”), you (“User” or “Client” or “You” or “Your”) confirm that You have read, understood, and agreed to abide by these Terms and Conditions.

If You do not agree to these Terms and Conditions, You must discontinue the use of the Platform and related services immediately. Continued use of the Platform signifies Your acceptance of any updates or modifications to these terms.


USER REGISTRATION

  • Users must provide accurate, current, and complete information during registration.

  • Users are responsible for maintaining the confidentiality of their account credentials.

  • Users must promptly notify The Company of any unauthorized use or security breach.


COMPANY SERVICES

Scope of Services

The Company provides services including:

  • Business Coaching

  • Business Strategy Development

  • Zoom Call Training

  • Performance Optimization

  • Community Networking

  • Resource Sharing

  • Business Analytics and Insights

  • Customized Coaching Modules

Service Delivery

  • Primarily delivered online via interactive features.

  • On-site visits may be arranged upon prior agreement.

Service Availability

  • The Company may modify, suspend, or discontinue services without notice.


USER OBLIGATIONS

Expectations from Users

  • Uphold professional conduct.

  • Respect intellectual property rights.

  • Provide accurate information.

  • Maintain timely communication.

  • Adhere to schedules and deadlines.

Prohibitions

  • Sharing account access.

  • Engaging in fraudulent behavior.

  • Harassing or abusing others.

  • Using the Platform for unlawful purposes.


PLATFORM INTERACTIONS AND BUSINESS AGREEMENTS

Networking Disclaimer

  • The Company is not a party to user-to-user agreements.

User Responsibilities

  • Verify credentials.

  • Conduct due diligence.

  • Protect interests.

  • Maintain confidentiality.

Third-Party Agreements

  • The Platform does not guarantee accuracy or mediate disputes.

Risk Acknowledgment

  • Users accept all risks associated with interactions.

Dispute Resolution

  • Mediation support may be offered.

  • Repeated conflicts may result in account suspension.

Information Sharing & Confidentiality

  • Use NDAs and protect proprietary information.

  • Avoid sharing irrelevant or harmful content.

Fraud Prevention

  • Misrepresentation or fraudulent behavior may result in suspension or removal.

Monitoring and Intervention

  • The Company may monitor activity and take necessary action.


DATA PRIVACY & SECURITY

  • Practices comply with the Information Technology Act, 2000, and Digital Personal Data Protection Act, 2023.

  • Detailed in the Privacy Policy.

  • User data may be shared with trusted third parties.

  • Users can access, rectify, or delete their data.


PAYMENT TERMS

Structure

  • Initial two sessions require full upfront payment.

  • Installment options for subsequent sessions.

  • Late payments may incur penalties.

Refund Policy

  • Refer to refund/cancellation link: __________________

Completion and Obligations

  • Client is liable for full payment even in case of discontinuation.


ACCOUNT SUSPENSION/TERMINATION

Grounds

  • Violation of Terms.

  • Non-payment.

  • Inappropriate behavior.

  • Prolonged inactivity.

Suspension & Termination

  • Services may be suspended or accounts terminated.

  • Notice and remedial actions will be provided where applicable.

Data Retention

  • Data may be retained per the Privacy Policy.

  • Users can request a copy of business-related data.


SERVICE DELIVERY AND TIMELINE

  • Delays caused by client non-responsiveness or missed deadlines do not waive payment obligations.

  • The Company reserves the right to modify schedules accordingly.


INTELLECTUAL PROPERTY

  • All materials remain the exclusive property of the Company.

  • Users are granted limited use strictly for service purposes.

  • Unauthorized use may lead to legal action.


LIMITATION OF LIABILITY

  • Company not liable for business decisions or financial losses.

  • Service interruptions due to technical issues are excluded.

  • Maximum liability limited to last 3 months’ service payments.


DISPUTE RESOLUTION

  • Users should contact support or coaches first.

  • Unresolved matters go to arbitration in Bengaluru, Karnataka.


GOVERNING LAW

  • Governed by laws of India.

  • Jurisdiction: Courts of Bengaluru, Karnataka.


MODIFICATIONS

  • Terms may be revised at Company discretion.

  • Users will be notified via the Platform or email.

  • Continued use constitutes acceptance.

Effective Date of Changes: Upon publication on the Platform.