Privacy Policy

This Privacy Policy contains the manner in which Quantum Leap Learning Solutions Private Limited (“Quantum Leap”) shall collect, store and use the information:

a) Shared by the Client with Quantum Leap while signing up to avail any of the courses and/or services offered by Quantum Leap through various modes that include physical/ online and/or through QL One mobile application (the ‘QL One App’) or through https://rajivtalreja.co.in/ (“Website”) (collectively referred to as “The Platform”) and all other subdomains; and

b) Collected by Quantum Leap in the process of the Client using the Services in the Platform.

For the purposes of this Privacy Policy:

  • “We,” “Us,” and “Our(s)” shall be deemed to refer to Quantum Leap.

  • “You” and “Your(s)” shall be deemed to refer to the Client.

  • “Platform” shall refer to Website and QL One App of Quantum Leap.

This Privacy Policy (“Policy”) shall become effective on the date the Client avails any of the services from Quantum Leap and agrees to be bound by the Service Agreement by creating an account on the Platform (irrespective of whether the Client may use such Services offered thereafter or not).


1. INFORMATION COLLECTION, USE, AND DISCLOSURE

1.1 Information You Provide Directly:

  • Personal information such as name, address, email, phone, GST details, DOB, education, KYC, etc.

  • Collected at different stages of service delivery — Consultation, Assessment, Implementation, etc.

  • Use of cookies and tracking tools for personalization, analytics, and third-party advertising.

1.2 Information Collected Automatically:

  • Technical data: IP address, browser, OS, device info, log history, session timestamps.

1.3 Information from Third Parties:

  • Info collected via social sign-ins (e.g., Facebook, Google)

  • Pre-filled forms, profile data, contact sync

  • Data sharing with clients/third parties for feature access


2. USE OF THE INFORMATION COLLECTED BY QUANTUM LEAP

Your data is used for:

  • Service delivery, implementation, and monitoring

  • Payment processing and customer support

  • Marketing communication, feedback collection, analysis, etc.

  • Compliance (e.g., KYC), legal obligations, business optimization

  • Data sharing with financial institutions (on request)

By using our services, you consent to the above.


3. SHARING YOUR INFORMATION

We may share information:

  • With your consent

  • With trusted third-party service providers

  • For legal obligations or security purposes

  • In mergers/acquisitions/business transfers


4. COOKIES AND TRACKING TECHNOLOGIES

Types used:

  • Essential cookies – For core functionality

  • Performance cookies – For analytics

  • Functional cookies – Remember settings

  • Targeting cookies – For personalized ads

Manage cookies via browser or third-party tools like NAI or DAA.


5. DATA SECURITY

  • SSL/TLS encryption for data transmission

  • Role-based access control

  • Annual penetration testing & independent security audits

  • Incident response plan with 72-hour notification commitment


6. PHISHING

  • We never ask login/payment details via unverified emails

  • Use 2FA, password managers for added security

  • Contact support@quantumleap.co.in to report suspicious activity


7. CONTROL OF INFORMATION BEING SHARED & COLLECTED

7.1 Consent to Receive Information

  • Clients can opt in/out of promotional communications.

7.2 Withdrawal of Consent

  • Submit a signed email to support@quantumleap.co.in

  • Services may be restricted after consent withdrawal

  • Effective from the date of receipt

7.3 Processing Timeline

  • Data deletion: within 30 days

  • Corrections: within 15 days

  • Data copy: provided within 30 days

  • Transfer requests: honored if technically feasible

  • Opt-out of promotional emails within 7 days


8. RETENTION OF YOUR INFORMATION

  • Retained as long as necessary (legal, operational, compliance purposes)

  • Complies with GDPR, DPDP Act, and IT Act

  • Secure deletion or anonymization once expired


9. PROTECTING CHILDREN’S PRIVACY

  • Services not for children under 18

  • Age verification mechanisms used

  • Immediate removal of underage data if identified


10. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

  • Full compliance with GDPR, DPDP 2023, IT Act 2000

  • Minimal data disclosure when legally required


11. INDEMNITY

  • You agree to indemnify Quantum Leap against third-party misuse

  • Legal action may be pursued for privacy policy violations


12. GRIEVANCE OFFICER

Name: Shaik Althaf
Contact No: 8499849222
Email: althaf@quantumleap.co.in


13. MODIFICATIONS

The Policy may be updated from time to time. The latest version will be available on our Platform. Continued use of services indicates acceptance of changes.